How To Submit Maintenance Requests the Right Way
As a resident of our apartments for rent in Laramie, know you can always count on Laramie Property Management for prompt and efficient maintenance. We understand living in an apartment community means unexpected issues may arise — especially when it comes to upkeep and repairs. That’s why we’re here to offer some tips on how to submit your maintenance requests the right way! Read on for more information.
Steps for Submitting Maintenance Requests
Don’t wait until an issue becomes a major problem before you submit a a maintenance request. To ensure your request is processed efficiently, make sure you include the following information when submitting your request:
- Your name, contact information, and address
- The nature of the request
- Photos of any affected areas (if applicable)
- A detailed description of any issues encountered
Submit A Maintenance Request
Emergencies vs. Non-Emergencies
It’s important to know the difference between emergency and non-emergency maintenance requests. For example, if there is water damage or an electrical issue that poses an immediate threat to your safety or health, this would be considered an emergency situation and should be marked as such in your request form.
Documenting the Maintenance Issue
With photos or videos, document any issues encountered in case there are questions down the line about what was going on at the time. This helps both parties track the issues and allows us to track our performance better over time so we can continuously improve our services for all residents!
Follow-up and Updates
Once you submit your maintenance request, you will receive regular updates from us regarding its status until it is resolved completely. Our team works hard to ensure all requests are addressed in a timely manner, so if you have any questions about progress along the way, please don’t hesitate to reach out.
We hope this article has helped give you some insight into how best to submit maintenance requests at Laramie Property Management — contact us if you have any questions or submit your maintenance request today!